7/5/2025
12 min read
Serenity Team
How can I suggest a feature or improvement for Serenity?

Learn how to suggest features and improvements for Serenity, including the best ways to submit ideas and how we evaluate user feedback.

Feature Requests
Feedback
Improvements
User Input
Product Development

How can I suggest a feature or improvement for Serenity?

Your ideas and feedback are essential to making Serenity better for everyone. We believe that the best products are built through collaboration with our users, and we actively encourage and value your suggestions for new features and improvements. This guide explains all the ways you can share your ideas and how we evaluate and implement user feedback.

Why Your Feedback Matters

User-Driven Development

Community Collaboration We believe that the best features come from real user needs:

  • Real-world problems - You know what challenges you face in personal development
  • Diverse perspectives - Different users have different needs and workflows
  • Practical insights - You understand how features work in daily life
  • Innovation inspiration - Your ideas can spark new directions for the product

Continuous Improvement

  • Evolving needs - Personal development needs change over time
  • Technology advances - New possibilities emerge with technology
  • User growth - As you grow, your needs become more sophisticated
  • Market changes - The landscape of personal development tools evolves

Our Commitment to User Input

Transparent Process

  • Open communication - We share how we evaluate and prioritize suggestions
  • Regular updates - We keep you informed about the status of your ideas
  • Community involvement - We involve users in the development process
  • Feedback loops - We provide updates on how suggestions are being considered

Evidence of Impact

  • User-inspired features - Many current features started as user suggestions
  • Regular updates - We release new features based on user feedback
  • Community voting - Users help prioritize which features to develop
  • Beta testing - Users can test new features before general release

How to Submit Your Suggestions

Method 1: In-App Feedback Feature

Direct from the App The easiest way to suggest features is through the Serenity app:

  • Contextual suggestions - Submit ideas while using the app
  • Automatic context - We can see what you're working on
  • Quick submission - No need to switch to another app or website
  • Immediate acknowledgment - Get confirmation that we received your suggestion

How to Use In-App Feedback

  1. Open the Serenity app on your device
  2. Look for the feedback icon (usually a chat bubble or help icon)
  3. Tap "Send Feedback" or "Suggest Feature"
  4. Select "Feature Request" as the feedback type
  5. Describe your idea in detail
  6. Add any relevant context about your use case
  7. Submit your suggestion - We'll receive it immediately

What to Include

  • Clear description - Explain what you want the feature to do
  • Use case - Describe how you would use this feature
  • Benefits - Explain how this would help you or other users
  • Examples - Provide specific examples if possible

Method 2: Community Forum

Community Discussion Our community forum is a great place to share and discuss ideas:

  • Community engagement - Get feedback from other users
  • Idea refinement - Discuss and improve your suggestions
  • Voting system - Users can vote on feature requests
  • Developer visibility - Our team actively monitors the forum

How to Use the Forum

  1. Visit our community forum - serenity.coach/community
  2. Search existing topics - Check if your idea has already been suggested
  3. Create a new topic - Start a discussion about your feature idea
  4. Engage with others - Respond to comments and refine your idea
  5. Vote on other ideas - Support features you'd like to see

Forum Guidelines

  • Be respectful - Treat other users with courtesy
  • Search first - Check if your idea has already been discussed
  • Provide details - Give comprehensive information about your suggestion
  • Stay engaged - Respond to questions and feedback from others

Method 3: Email Support

Detailed Suggestions For comprehensive feature proposals:

  • Email address: support@serenity.coach
  • Subject line: Include "Feature Request" or "Suggestion"
  • Comprehensive description - Space for detailed explanations
  • File attachments - Include mockups, diagrams, or examples
  • Follow-up capability - Easy to continue the discussion

When to Use Email

  • Complex features - Ideas that need detailed explanation
  • Multiple suggestions - When you have several related ideas
  • Detailed proposals - Comprehensive feature specifications
  • Mockups or examples - When you have visual examples to share

Email Template

Subject: Feature Request - [Brief description of feature]

Feature Description:
[Detailed explanation of what you want the feature to do]

Use Case:
[How you would use this feature in your personal development]

Benefits:
[How this would help you and potentially other users]

Examples:
[Specific examples or scenarios where this would be useful]

Additional Context:
[Any other relevant information]

Method 4: Social Media

Community Engagement Share your ideas on our social media platforms:

  • Twitter/X - @serenity_coach
  • Instagram - @serenity.coach
  • LinkedIn - Serenity Company Page
  • Facebook - Serenity Community

Social Media Best Practices

  • Use hashtags - #SerenityFeatureRequest or #SerenityFeedback
  • Tag us - Make sure we see your suggestions
  • Engage with others - Comment on and support other users' ideas
  • Follow up - Check for responses and updates

What Makes a Great Feature Suggestion

Clear and Specific

Detailed Description

  • What it does - Clear explanation of the feature's functionality
  • How it works - Step-by-step description of the user experience
  • When to use it - Specific scenarios where the feature would be valuable
  • Expected outcome - What results you expect from using the feature

Avoid Vague Requests

  • ❌ "Make it better"
  • ❌ "Add more features"
  • ❌ "Improve the interface"
  • ✅ "Add a weekly goal review reminder that shows my progress"
  • ✅ "Create a feature to export my goal data to CSV format"
  • ✅ "Add a dark mode option for the mobile app"

User-Centered

Focus on User Needs

  • Solve real problems - Address actual challenges users face
  • Improve workflows - Make existing processes more efficient
  • Enhance experience - Make the app more enjoyable to use
  • Support goals - Help users achieve their personal development objectives

Consider Different Users

  • Diverse needs - How would this help different types of users?
  • Accessibility - Would this work for users with different abilities?
  • Experience levels - Would this work for both beginners and advanced users?
  • Use cases - How would this fit into different personal development journeys?

Practical and Feasible

Realistic Implementation

  • Technical feasibility - Is this technically possible to implement?
  • Resource requirements - What would it take to build this feature?
  • Integration - How would this fit with existing features?
  • Maintenance - What ongoing work would be required?

Consider Alternatives

  • Existing solutions - Is there already a way to accomplish this?
  • Workarounds - What are users currently doing to solve this problem?
  • Similar features - How do other apps handle similar functionality?
  • Incremental approach - Could this be implemented in stages?

How We Evaluate Suggestions

Review Process

Initial Assessment When we receive a feature suggestion:

  1. Acknowledgment - We confirm receipt of your suggestion
  2. Initial review - We assess the idea for clarity and completeness
  3. Categorization - We classify the suggestion by type and priority
  4. Duplicate check - We check if similar ideas have been suggested
  5. Community feedback - We may share the idea with the community

Evaluation Criteria We evaluate suggestions based on:

  • User impact - How many users would benefit from this feature?
  • Alignment with vision - Does this fit with Serenity's mission?
  • Technical feasibility - Can we implement this with our resources?
  • Resource requirements - What would it take to build and maintain this?
  • Market differentiation - How does this help us stand out?

Prioritization Process

Priority Factors We prioritize features based on:

  • User demand - How many users are requesting this feature?
  • Impact on goals - How much would this help users achieve their objectives?
  • Technical complexity - How difficult would this be to implement?
  • Resource availability - Do we have the resources to build this?
  • Strategic alignment - How does this fit with our product roadmap?

Development Timeline

  • High priority - Features we plan to implement within 3-6 months
  • Medium priority - Features we plan to implement within 6-12 months
  • Low priority - Features we may implement in future updates
  • Future consideration - Features we'll keep in mind for later

Communication and Updates

Status Updates We keep you informed about your suggestions:

  • Acknowledgment - We confirm we received your suggestion
  • Evaluation updates - We let you know when we're reviewing it
  • Priority assessment - We share our initial thoughts on priority
  • Development updates - We update you if we decide to build it
  • Release notification - We let you know when the feature is available

Community Involvement

  • Voting systems - Users can vote on feature requests
  • Beta testing - Users can test new features before release
  • Feedback loops - We gather feedback on feature implementations
  • Transparent process - We share our decision-making process

Examples of User-Inspired Features

Recent Implementations

Goal Templates

  • User request: "I want to save goal templates to reuse for similar objectives"
  • Implementation: Users can now create and save goal templates
  • Impact: Saves time and provides consistency in goal setting

Progress Analytics

  • User request: "I want to see detailed charts of my progress over time"
  • Implementation: Comprehensive progress tracking and visualization
  • Impact: Better insights into personal development patterns

Custom Reminders

  • User request: "I want to set custom reminder times for different goals"
  • Implementation: Flexible reminder scheduling system
  • Impact: More personalized and effective goal management

Community-Driven Improvements

Interface Enhancements

  • User feedback: "The goal creation process could be more intuitive"
  • Implementation: Streamlined goal creation workflow
  • Impact: Easier and faster goal setting experience

Accessibility Features

  • User request: "I need better support for screen readers"
  • Implementation: Enhanced accessibility features
  • Impact: Better experience for users with disabilities

Integration Options

  • User request: "I want to connect Serenity with my calendar"
  • Implementation: Calendar integration features
  • Impact: Better workflow integration

Best Practices for Feature Suggestions

Before Submitting

Research and Preparation

  • Check existing features - Make sure the feature doesn't already exist
  • Search community - See if others have suggested similar ideas
  • Think through details - Consider how the feature would work
  • Gather examples - Look at how other apps handle similar features

Consider the Bigger Picture

  • User experience - How would this fit into the overall app experience?
  • Technical implications - What would be required to implement this?
  • Maintenance - What ongoing work would this require?
  • Scalability - How would this work as the app grows?

Writing Effective Suggestions

Structure Your Suggestion

  • Clear title - Summarize your idea in one sentence
  • Detailed description - Explain what the feature would do
  • Use cases - Describe specific scenarios where this would be useful
  • Benefits - Explain how this would help users
  • Examples - Provide concrete examples if possible

Be Specific and Detailed

  • Avoid vague language - Be specific about what you want
  • Include context - Explain why this feature would be valuable
  • Consider edge cases - Think about potential problems or limitations
  • Suggest alternatives - If you have ideas about implementation

Follow Up and Engagement

Stay Involved

  • Monitor responses - Check for updates on your suggestion
  • Provide additional details - Answer questions from our team
  • Engage with community - Discuss your idea with other users
  • Refine your suggestion - Improve your idea based on feedback

Support Other Ideas

  • Vote on features - Support ideas you'd like to see
  • Provide feedback - Share your thoughts on other suggestions
  • Test beta features - Try new features and provide feedback
  • Share experiences - Help others understand how features work

What Happens After You Submit

Immediate Response

Acknowledgment

  • Confirmation - We'll confirm we received your suggestion
  • Reference number - You'll get a reference for tracking
  • Next steps - We'll explain what happens next
  • Timeline - We'll give you an idea of when to expect updates

Initial Review

  • Quick assessment - We'll do an initial review of your idea
  • Categorization - We'll classify your suggestion
  • Priority indication - We'll give you an initial sense of priority
  • Questions - We may ask for additional information

Ongoing Communication

Regular Updates

  • Status changes - We'll update you when the status changes
  • Development progress - If we decide to build it, we'll keep you informed
  • Release information - We'll let you know when the feature is available
  • Feedback opportunities - We may ask for your input during development

Community Involvement

  • Voting opportunities - You can vote on feature priorities
  • Beta testing - You may be invited to test new features
  • Feedback collection - We may ask for feedback on implementations
  • Community discussions - You can participate in discussions about features

Conclusion

Your feature suggestions are invaluable to making Serenity better for everyone. We're committed to listening to our users and incorporating your ideas into our product development process.

Key Points to Remember:

  • Multiple channels - Choose the method that works best for you
  • Be specific - Provide detailed, clear descriptions of your ideas
  • Stay engaged - Follow up and participate in the community
  • Support others - Vote on and discuss other users' suggestions

Our Commitment:

  • Active listening - We carefully review every suggestion
  • Transparent process - We keep you informed about the status of your ideas
  • Community involvement - We involve users in our development process
  • Continuous improvement - We're always working to make Serenity better

If you have an idea for improving Serenity, we'd love to hear it! Your suggestions help us create a better experience for all users and make Serenity more valuable for personal development journeys.