Can I change my email or login details for Serenity?

Yes, you can update your email address and other account details through your account settings. In the Serenity app or website, go to your profile or account settings section where you can change your email address, update your name, and modify other personal information. When you change your email address, we'll send a verification email to the new address to confirm the change. This helps ensure the security of your account. You can also update your password and other security settings in the same section. All changes are processed securely and your data remains protected throughout the process.

How to Change Your Email or Login Details

1. Log in to your Serenity account on the app or website.
2. Go to your profile or account settings.
3. Select the option to change your email address or login details.
4. Enter your new email address (or other details) and save changes.
5. Check your new email inbox for a verification email from Serenity.
6. Click the verification link to confirm your new email address.

What Details Can You Update?

• Email address: Change to a new, valid email address.
• Password: Update your password for added security.
• Name: Edit your display name or profile information.
• Other personal info: Update additional profile details as needed.

Security and Verification

• Verification required: Email changes require confirmation via a verification link.
• Secure processing: All changes are handled securely to protect your data.
• Notification: You may receive notifications about changes for your security.

Troubleshooting

• Didn't receive verification email? Check your spam/junk folder or request a new one.
• Incorrect details? Double-check your entries before saving changes.
• Need help? Contact Serenity support for assistance with account changes.

Best Practices

• Keep your email up to date: Ensure you always have access to your account.
• Use a strong password: Update your password regularly for security.
• Review your details: Periodically check your account information for accuracy.